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Welcome to KoiMarket. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase products, or participate in fish auctions.
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via payment providers)
Account Information
Login credentials
Auction participation history
Purchase history
Technical Information
IP address
Browser type
Device information
Cookies and usage data
We use your information to:
Process orders and auction bids
Manage user accounts
Provide customer support
Improve website performance and user experience
Send order updates and important notifications
Prevent fraud and ensure platform security
When you participate in auctions:
Your username and bid amount may be visible to other users
Transaction records are stored for legal and business purposes
We use cookies to:
Remember login sessions
Store cart information
Analyze website traffic
Improve platform performance
You can disable cookies in your browser settings, but some features may not function properly.
We do not store full payment card details. Payments are processed through secure third-party payment gateways that comply with security standards.
We do not sell your personal data.
We may share data with:
Payment processors
Shipping partners
Legal authorities (if required by law)
Service providers helping operate the website
We keep your data only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
You may request to:
Access your personal data
Correct inaccurate information
Delete your account and data
Opt out of marketing emails
Contact us to request any of the above.
We use industry-standard security measures including encryption, secure servers, and access controls to protect your information.
Our website is not intended for users under 18. We do not knowingly collect data from minors.
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.
If you have questions about this Privacy Policy, contact us:
